Connecting Your Servers
Connect any VPS in seconds. Symplax automatically handles security, monitoring, and deployment setup.
The Simple Way (Recommended)
This is the easiest method - just provide your server credentials and let Symplax handle everything:
Click "Add Server" from Dashboard
Navigate to your dashboard and click the "Add Server" button.
Enter Basic Information
Server Name
e.g., prod-01, api-server
IP Address
Your server's public IP
Root Password
One-time use for initial setup
SSH Port (Optional)
Default: 22
Click "Connect" and Relax
Symplax will automatically set everything up. This takes about 30-60 seconds.
Your password is never stored
We use your password once to establish connection, then immediately generate SSH keys and disable password authentication. Your credentials are encrypted in transit and never saved.
What Symplax Does Automatically
Once you click "Connect", here's what happens behind the scenes:
Security Hardening
- Generates and installs SSH keys
- Disables password authentication
- Configures UFW firewall
- Installs and configures fail2ban
Monitoring Setup
- Installs monitoring agent
- Configures metric collection
- Sets up real-time alerts
- Starts resource monitoring
Deployment Prep
- Installs Docker & Docker Compose
- Sets up Nginx for reverse proxy
- Prepares deployment directory
- Configures automatic SSL setup
System Updates
- Updates package repositories
- Installs security patches
- Configures auto-updates
- Sets system timezone
Advanced: Using Your Own SSH Keys
Already have SSH keys set up? You can skip the password and connect directly:
Select "I have SSH keys" option
When adding a server, choose the advanced option to use existing SSH keys.
Paste your public key
Copy your SSH public key content and paste it in the form. Find your key with:
cat ~/.ssh/id_rsa.pubEnter username
Provide the SSH username (usually root or ubuntu).
Supported Server Configurations
Operating Systems
- • Ubuntu 20.04, 22.04, 24.04
- • Debian 10, 11, 12
- • CentOS 7, 8, Stream
- • Fedora 38+
VPS Providers
- • DigitalOcean
- • Linode / Akamai
- • AWS EC2
- • Google Cloud
- • Any provider with SSH
Common Issues
Most connection issues can be resolved quickly. Here are the most common problems:
Connection timeout or "Unable to reach server"
This usually means your server's firewall is blocking connections. Check:
- Your cloud provider's security groups allow port 22 (SSH)
- Your server's UFW/iptables firewall rules
- The IP address is correct and the server is running
- Try testing the connection manually:
ssh root@your-ip
"Wrong password" or authentication failed
Double-check your credentials:
- Verify the root password from your VPS provider
- Some providers require you to reset the password first
- Make sure you're using the correct username (root vs ubuntu)
- Check if your VPS provider requires SSH keys from the start
Server connects but monitoring doesn't work
The agent installation may have failed. Try:
- Removing and re-adding the server
- Check if your server has enough disk space (at least 1GB free)
- Verify outbound connections to api.symplax.com are allowed
- Check server logs in the dashboard for error details
"Permission denied" errors
This usually indicates SSH key or user permission issues:
- Make sure you're using a user with sudo/root privileges
- If using existing SSH keys, verify they're properly added to the server
- Check that the .ssh directory has correct permissions (700)
- Try using root user instead of a regular user
Still having issues?
Contact our support team at support@symplax.com or use the in-app chat. We're here to help!